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Tablet woes

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Offline sybershot Topic starter
United States WWW Posts: 1429
Rank: Certified

As most know I have purchased a Samsung 500t tablet that I had to RMA due to it not charging, and I was sent a brand new one. but the process took close to a month. I been using the new now for a few days and it been working flawlessly. well up until today. I used the tablet for most of the morning, then went out. I came back plugged the tablet in and started it up, after a minute or two of use I heard the dreadful loud sound of a capacitor whine and pop  Shocked

No smoke, no heat, 20 minutes later the tablet is still running with no other issues, and all appears to be working fine. I tested usb, mic, auto rotation, etc etc etc and all seem to work fine  scratch-head

I cannot test Bluetooth for I have no blue tooth devises.

Now I am unsure what to due, should I RMA the tablet?
if I do I'm sure newegg cannot test for a blown capacitor and seeing all appears too work they would probably turn the rma down and send it back or charge me a 15% restocking fee  Cry

other option is to just keep the unit, for I really like the tablet and all that it offers  scratch-head

what would you guys do?

Posted April 09, 2013, 23:33:37 PM Logged

Online Data
United Kingdom Administrator
Posts: 5293
Rank: Certified

Did you have it plugged in and charging when you heard the pop, it could be the charging circuit has blown but you might not notice that until the battery goes flat,, Just a thought.
Posted April 09, 2013, 23:43:04 PM Logged

Offline sybershot Topic starter
United States WWW Posts: 1429
Rank: Certified

Yes Data it was plugged in, however It was still registering as charging after the pop, I had it unplugged for a bit now and just tried to charge it and it charges.

A good sign I was assume.  Tongue
Posted April 09, 2013, 23:50:03 PM Logged

Offline DaveMorton
United States WWW Global Moderator
Posts: 2793
Rank: Certified
Comfort the Disturbed! Disturb the Comfortable!

10 letters:
RMA
Posted April 10, 2013, 00:44:52 AM Logged
Safe, Reliable Insanity, Since 1961!
Chat With Morti!

CAPTCHA4us

Offline Snowcrash
England Global Moderator
Posts: 2809
Rank: Certified

The only capacitor that should be able to pop would be in the charger (my opinion, I could be wrong). Do you have a multimeter to check the voltage? If so, check it on AC and DC settings. If there is a few volts or higher on AC, then the charger is to fault. i.e. the blow cap is allowing the AC through. This may damage the unit being charged.
There are still some problems with lithium ion batteries but if this was the case the unit would not hold a charge.

Hope this helps, and best of luck.
Posted April 10, 2013, 07:07:05 AM Logged
“I cannot remember the books I've read any more than the meals I have eaten; even so, they have made me.”

Ralph Waldo Emerson

Offline sybershot Topic starter
United States WWW Posts: 1429
Rank: Certified

Quote
10 letters:
RMA

10 is not a prime number where 3 is
only 8 connections and 14 points in "RMA"
So not sure where you get "10" from  scratch-head

Thanks for the wisdom Snowcrash, I'll test the charger out this afternoon.
Posted April 10, 2013, 12:00:05 PM Logged

Offline DaveMorton
United States WWW Global Moderator
Posts: 2793
Rank: Certified
Comfort the Disturbed! Disturb the Comfortable!

Maybe I should have posted that in the Puzzle thread. Smiley

Count all of the letters in the post.
Posted April 10, 2013, 14:27:41 PM Logged
Safe, Reliable Insanity, Since 1961!
Chat With Morti!

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Offline sybershot Topic starter
United States WWW Posts: 1429
Rank: Certified

IC lol  thumbsup thumbsup
Posted April 10, 2013, 21:10:46 PM Logged

Offline sybershot Topic starter
United States WWW Posts: 1429
Rank: Certified

Decided to RMA the tablet I should be shipping it out today or tomorrow, New Egg better not give me any crap or there will be a  fight
Posted April 12, 2013, 19:15:47 PM Logged

Online Freddy
United Kingdom WWW Administrator
Posts: 3494
Rank: Certified

Shame but you did the right thing.  Dodgy electrical equipment shouldn't really be trusted.  A few months back the light unit in my aquarium blew in a similar fashion - whine...pip...and KERPOP !  I had smoke so something was frying in there, lucky I was in or it could have been a serious situation.
Posted April 14, 2013, 18:48:07 PM Logged

Offline sybershot Topic starter
United States WWW Posts: 1429
Rank: Certified

:O really glad to hear you was in Freddy, and it did not turn out disastrous  thumbsup  thumbsup

Thanks Freddy deep down I know I did the right thing, just a pain to part with it. Trinity is taking it a lot better than I  Tongue
Posted April 14, 2013, 21:13:44 PM Logged

Offline sybershot Topic starter
United States WWW Posts: 1429
Rank: Certified

Update: I got really upset yesterday, from an E-mail from Newegg. The good news is they accepted the RMA the bad news that got me upset is they do not have any in stock and are returning my money.

Now how to break the news to Trinity, for she really liked having a vacation home  Cry
Posted April 26, 2013, 20:44:29 PM Logged

Online Freddy
United Kingdom WWW Administrator
Posts: 3494
Rank: Certified

Hmmm, maybe you should look for a more reliable one then  scratch-head
Posted April 26, 2013, 20:50:43 PM Logged

Offline Snowcrash
England Global Moderator
Posts: 2809
Rank: Certified

Been chatting to a mate who has a Samsung tablet and his has been fine for 6+ months.
Not sure of the model.

I've always liked the HTC build quality but I don't think they make tablets.
Posted April 26, 2013, 20:53:40 PM Logged
“I cannot remember the books I've read any more than the meals I have eaten; even so, they have made me.”

Ralph Waldo Emerson

Offline sybershot Topic starter
United States WWW Posts: 1429
Rank: Certified

I am done with tablets for now, I might try again next year. But this experience sorta ruined it for me atm. Snowcrash I know 2 people with the same model Samsung as the one I had and they are going trouble free as well, I just ended up with a bad batch. O'well It happens, and I am over being upset about it.

I think I may just upgrade Trinity's RAM from 16 to 32gigs with some of the money that I will be getting back. Also thinking of possibly adding some HDD or SSD space as well.
Posted April 27, 2013, 20:37:07 PM Logged
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