Laptop problems - Posted In Problem Solving


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Here you can post questions and get answers to help you solve problems with Windows based PC’s

We welcome your questions, with over 15 years experience with PC’s we might even find the answer for you.

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Laptop problems

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Offline Diesel Topic starter
England Posts: 1052
Rank: Certified




I have a Toshiba Satellite Pro M40, model PSM46E. Now, this little beauty has slowed to worse than a snails pace. Every last piece of junk has been removed and start up is minimal, 60% free space available. Running XP. Any help/advise would be much appreciated in laymans please.
Posted January 31, 2011, 15:28:50 PM Logged
It WILL be fine !...

Online Data
United Kingdom Administrator
Posts: 5291
Rank: Certified

In a nutshell, it needs wiping clean and reinstalling windows.

That laptop also has 512MB RAM, it could really do with doubling to 1GB as well.

So you need a windows disk, could be win 7 or XP and grab some more RAM for it too. If you go for win 7 you really want to get the RAM up to 2GB.

Saying that if you just put XP back on it as it is, it’s going to make it seem like a new laptop anyway without the RAM.

Food for thought mate, is it worth throwing money at an oldish laptop, as a rule they only seem to last about 3 to 4 years before they need replacing.
Posted January 31, 2011, 16:20:44 PM Logged

Offline Diesel Topic starter
England Posts: 1052
Rank: Certified




Thanks Data, given that this laptop is now used for leisure purposes only, I'm looking for the cheapest options. Unfortunately, I don't have an XP disc as it came pre loaded. Just seems a shame to discard a piece of kit.
Posted January 31, 2011, 16:50:29 PM Logged
It WILL be fine !...

Online Data
United Kingdom Administrator
Posts: 5291
Rank: Certified

You don’t have to have the disk as such, all you need is the Windows XP key code, it might be on the laptop or in with the packaging, if you have that then you also need to find someone who can lend you an XP disk. Wink 

The code should look somthing like the sticker at the top of this page:
http://sidtek.com/labels/Repair.html
Posted January 31, 2011, 17:22:21 PM Logged

Online Carl2
United States Posts: 935
Rank: Baron

  Just did a search, at Toshiba " All new Toshiba laptops ship from the factory with the ability to run the system recovery process from a hard disk partition, and with preinstalled software that can be used to record recovery media to blank discs"
  At Toshiba I could not find the M40.  Just Chatted with a rep from toshiba,  you should be able to make a disc from the hard drive, and do your thing with the disc you make.  I'm pretty sure (depending on age) that you can buy a disc from Toshiba, I'd bought some for about $20 for my computers.  Anyways you need all the drivers for the Toshiba.
He is the link for Toshiba:
http://www.toshibadirect.com/td/b2c/laptops.to?family=Satellite&model=M640&src=MAXG&cm_mmc=SEM_Direct_Google&gclid=CMXWjv3R5aYCFYnd4Aod2gGCEQ

probably want to go to support.
Carl2
Posted January 31, 2011, 23:56:20 PM Logged

Offline Diesel Topic starter
England Posts: 1052
Rank: Certified




Well wouldn't you just know it, unknown to me, I have a recovery disc which was supplied with the laptop and stored "in a safe place". So, one recovery disc later, 74 updates, countless re-starts and several hours, I now have a laptop that works as it should do.

My sincere thanks to both Data and Carl2 for your time, help and advise. Thank-you.
Posted February 02, 2011, 12:33:37 PM Logged
It WILL be fine !...

Online Data
United Kingdom Administrator
Posts: 5291
Rank: Certified

That’s excellent Diesel, I did have in my mind the thought that it probably did have some kind of recovery, then Carl posted it, good on ya Carl2.

You have probably checked Diesel but look out for any trial software or anti virus that the recovery puts in, I would go to add remove programs and see if there’s anything that shouldn’t be in there. Now is a good time to check as Windows is fresh.
Posted February 02, 2011, 12:53:46 PM Logged

Offline Diesel Topic starter
England Posts: 1052
Rank: Certified



Thanks matey, been there done that, ripped all the c*$p out, have installed MSE, no nasties all is fine. I guess I must have met an A-ONE teacher some where !!!. thumbsup
Posted February 02, 2011, 13:03:51 PM Logged
It WILL be fine !...
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