Poor Snowcrash - Posted In Problem Solving


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Here you can post questions and get answers to help you solve problems with Windows based PC’s

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Poor Snowcrash

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Online Data Topic starter
United Kingdom Administrator
Posts: 5294
Rank: Certified

I think it was about 13 months ago that Snowcrash got a new monitor, the make was HP don’t know the exact model, but it was one of the expensive ones, not a budget one.

Well its gone wrong and out of warrantee so the poor guy is without a PC

I wish you luck Snowy, I’m betting his next monitor won’t be an HP  >Sad
Posted August 21, 2010, 14:23:17 PM Logged

Offline Freddy
United Kingdom WWW Administrator
Posts: 3494
Rank: Certified

Damn that sucks.  Samsung made this one, and it seems okay (touch wood) if he needs some ideas.
Posted August 21, 2010, 15:12:16 PM Logged

Offline Snowcrash
England Global Moderator
Posts: 2809
Rank: Certified

It's a HP w2228 22" 16:10 screen and it's at the menders. Will know monday what's what.

And yes, buying a new HP is not on my list. Looking at Iliama and Asus at the mo.

Borrowed a 4:3 LCD off of Spooner so I can at least do mail and stuff. It's 15" and tiny LOL  Tongue
Posted August 21, 2010, 21:37:09 PM Logged
“I cannot remember the books I've read any more than the meals I have eaten; even so, they have made me.”

Ralph Waldo Emerson

Online Data Topic starter
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15 inch is better than none, well done to Spooner.

Monday isn’t too bad, hopefully it will be something simple, did the guy in the shop give a clue what it might be, had he heard of that type of fault before?
Posted August 21, 2010, 21:56:03 PM Logged

Offline Snowcrash
England Global Moderator
Posts: 2809
Rank: Certified

He rekoned either ribbon cable (simple) or display driver chip. If latter then it'll be £100+ to fix I rekon. May as well bite the bullet and get a new one.
Posted August 21, 2010, 22:03:51 PM Logged
“I cannot remember the books I've read any more than the meals I have eaten; even so, they have made me.”

Ralph Waldo Emerson

Offline Carl2
United States Posts: 935
Rank: Baron

  Sorry to hear about your monitor problem Snowcrash.  I personaly like HP.  Just looked at Newegg which I realize you people across the water don't use,  Asus 22'' is $164.  Nice the way lcd's have come down in price.  I hope something similar will happen to the SSD's.
Carl2
Posted August 23, 2010, 13:21:56 PM Logged

Offline Snowcrash
England Global Moderator
Posts: 2809
Rank: Certified

I was/am impressed with the build quality of the w2228 screen. Metal and plastic stand, pivots really well with 90 degree twist.

This is what it looks like, and this is a review.

My only criticism is the screen is shiny and gets bad glare. My TV has a matt black screen and is much better. All round good screen or so I thought 'till is went wrong. Weird fault as well, I get every other line with the ones between showing random stuff. Didn't get to shop so will find out tomorrow now.
Posted August 23, 2010, 18:46:41 PM Logged
“I cannot remember the books I've read any more than the meals I have eaten; even so, they have made me.”

Ralph Waldo Emerson

Offline Carl2
United States Posts: 935
Rank: Baron

  HP usualy makes good stuff and has good reviews.  I've had pretty good luck when contacting them, and asking for help or advice.  I remember going to Best Buy to look at the monitors before buying my frist lcd and ended up getting a Hans G monitor which I thought was a pretty good monitor.
  I'm pretty sure the other monitor I now have came from Staples, an  AOC.
Carl2
 
Posted August 24, 2010, 13:11:41 PM Logged

Offline Duskrider
United States Posts: 142
Rank: Apprentice Adept


My monitor is a Philips that I purchased back in 2003.   Cost me $450.00 but  well worth it as the big screen has helped in haptar and Sandee develpment.
Same monitor today probably about $180.00   
Couple times this year I've had to hit the start button 4 or 5 times to turn on.  Guess it getting old.  But when stops completely, I'll check it for dust before I throw away. 
Posted August 24, 2010, 13:44:35 PM Logged

Offline Snowcrash
England Global Moderator
Posts: 2809
Rank: Certified

I have report and it's as I expected. At least 1 major display chip gone and possibly others.  >Sad

It's economically deceased. I am now in contact with Comet (uk chain store) and HP to see if I can get a new one.
Apparently if it's under 18 months old and a major component dies it is still covered by warrenty. Am now faced with time delays and writing letters and sending reports. Prob easier to just buy a new one. Will phone HP tomorrow and see what they say.
Posted August 24, 2010, 18:30:46 PM Logged
“I cannot remember the books I've read any more than the meals I have eaten; even so, they have made me.”

Ralph Waldo Emerson

Online Data Topic starter
United Kingdom Administrator
Posts: 5294
Rank: Certified

So it was a major fault, not good.

I kind of agree with you, if you have to do loads of chasing and phoning then it’s probably better just to get a new one.

But hang in there for a few days, see if you can get any joy from HP, and make sure you have a good moan at them on the phone, I mean tell them just how annoyed you are and that if they don’t replace it you will NEVER buy from HP again.
Posted August 25, 2010, 12:49:15 PM Logged

Offline Snowcrash
England Global Moderator
Posts: 2809
Rank: Certified

Phoned HP and quoted fair trading rules (guidelines?) and got nowhere.
I still have possible recourse through Comet. Need report and send letter etc.
Was thinking of buying new monitor (16:9 this time) and having a go at getting replacement and selling that one (HP) if I can blag it.  Cool Tongue

My short list are these 3 with the Asus one not in stock.
Make          Model                          Contrast          Response Time
Asus         VW246H                   20,000:1               2ms
Iliama        PLB3409HDS-B          20,000:1               2ms
Phillips       244E1SB                  25,000:1               5ms    Details
I can't find any of these makes (let alone models) in the shops locally so can't see them in the flesh. Going by looks and contrast I'm leaning towards the Phillips at the mo. but it falls down on the response time. Anyone got any ideas or recomendations?
Posted August 25, 2010, 18:23:43 PM Logged
“I cannot remember the books I've read any more than the meals I have eaten; even so, they have made me.”

Ralph Waldo Emerson

Online Data Topic starter
United Kingdom Administrator
Posts: 5294
Rank: Certified

Agree with getting a 16:9 screen, its becoming the standard these days and will match Full screen 1080HD films ect pixel to pixel perfect.

Ive seen an Asus screen similar to that one, one comment the plastic stand is, hmm very plasticy,  the picture quality was good though but for me the build quality does let it down some. I would rule it out.

I do like the Iliama screens, picture quality is excellent, and if I was looking for a screen I would consider getting the one you posted.

But then theres the Philips, Ive always been a fan of Philips, you know that they aren’t going to put there name to anything substandard, as a rule. The build quality on the Philips looks the best from the images as well, to me it’s the nicest looking one

Better Image

 I don’t think I would let the 5 ms put me off, are you going to be able to tell the difference from 2 to 5, unlikely but you might spot that extra 25% contrast ratio, if the numbers can be believed.

Im with you on the Philips.
Posted August 25, 2010, 19:34:00 PM Logged

Offline Freddy
United Kingdom WWW Administrator
Posts: 3494
Rank: Certified

Yeah, I would pick the Phillips too.  I had a Phillips TV before my current TV and the picture quality was great and it lasted a fair while too.

As for the response time, I think my monitor is 5ms and to be honest I really don't think you need to worry about 3ms unless you are wanting bragging rights - because as far as I can see that's all you would get.
Posted August 25, 2010, 20:26:20 PM Logged

Online Data Topic starter
United Kingdom Administrator
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I’ve found an Acer. cant vouch for the make but it has good specs and looks great.

ACER S243HLbmii

also same site but all 24 inch 16:9 screens.

pixmania
Posted August 25, 2010, 21:50:07 PM
Last Edit: August 25, 2010, 23:10:27 PM by Datahopa
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