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Here you can post questions and get answers to help you solve problems with Windows based PC’s

We welcome your questions, with over 15 years experience with PC’s we might even find the answer for you.

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Unknown .DLL file

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ArtTopic starter
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« on: July 25, 2012, 16:05:39 PM »
Guys,

I often get this pop-up error window:
###########################################################
#There was a problem starting C:\Users\Art\AppData\Local\Apps\AppleComputer\egoret.dll #
#                                                                                                                                               #
#The specified module could not be found.                                                                              #
###########################################################

Obviously it appears to be Apple related, however, I am unable to find ANY reference to this file
through normal search methods (Google, etc.). I have specified Apple file egoret.dll and also entered
just plain egoret.dll. While sometimes the Apple reference file search shows a lot of results tied in
with the name Apple, it shows NOTHING of substance. The other, where I only list the file name,
results are sites who can help one download various .DLL files, None of which are, or contain the
egoret.dll file in any fashion.

My trusted AV software has not reported any malware or reference to that file as well.

So, before I turn the rest of my hair completely silvery white, I am casting this appeal to the many
learned members of this fine community. (how's that for buttering up or kissing up as they say) Wink

Until then, I thank you!
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Data
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« Reply #1 on: July 25, 2012, 17:42:00 PM »
I did a search for it too Art, and like you I can’t find any info on the file, this makes me think it might have been a trojan that has been dealt with by your AV. Of course I could be wrong but normally there is something on the web about real DLL files.

Anyway lets assume its been removed for good reason, all you want to do is stop the nag screen about the file.

I would first remove any apple software on the PC, if there is any, by using the Programs and Features option in control panel.

Then reboot.

Then type in MSCONFIG into the start menu, press enter and have a look in the Start Up tab for an entry that points to:

C:\Users\Art\AppData\Local\Apps\AppleComputer

And un-tick it.

If there isn’t anything in the Start Up tab that points to that location have a look in the services tab, put a tick in “Hide all Microsoft services” and see if any of the services have “stopped” next to them in the status column. Or any service that says apple and un-tick it.

Then navigate to “C:\Users\Art\AppData\Local\Apps\AppleComputer” and manually delete the folder AppleComputer.

You will need full admin rights to do most of the above.

Then install any apple software that you need back to the computer.

I don’t know how much you know about computers Art but the info I have given you should help point you in a direction that should help.
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ArtTopic starter
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« Reply #2 on: July 26, 2012, 17:44:43 PM »
I appreciate your reply!

One thing that is of concern...obviously some program, somewhere in my computer is trying to make a call for this "missing" .dll file and it's either Not able to locate it OR it's all just part of a ruse disguised to appear as a missing .dll. (if that makes sense).

I have been using a paid Anti-Virus program that has been in the TOP three ratings for many years and usually in the first position. I say with confidence that it has never let me down for over 10+ years. That not withstanding, there is still the possibility that someone could have delivered it as an email attachment, update, etc. but at any rate, I need this pop-up or whatever out of here.

BTW, I usually prefer to type in and use SERVICES.MSC as it shows far more than MSCONFIG but that's just my preference.

Hopefully I'll nail this culprit and again, thanks for the assistance! thumbsup
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« Reply #3 on: July 27, 2012, 16:54:21 PM »
Well it sounds like you know what you are doing Art, but glad to help if I can in any way.

You could also search the registry for something pointing to or calling the DLL and see what you find.
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« Reply #4 on: July 29, 2012, 18:31:34 PM »
Thanks Data, yes that was my next avenue to explore! Great minds think alike and that scares me!! Huh?
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« Reply #5 on: July 29, 2012, 22:21:27 PM »
Don’t be scared Art, it is the way of things  Smiley 
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« Reply #6 on: July 30, 2012, 17:11:41 PM »
Gee...Thanks for that!! (I think...) scratch-head

Along the same line of thought...here's the result of my Registry search:



egoret-dll.jpg
Unknown .DLL file
* egoret-dll.jpg (63.81 KB, 1088x482 - viewed 212 times.)
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« Reply #7 on: July 31, 2012, 11:49:17 AM »
That looks like the culprit Art.

If it was me, I would just delete the entry, it looks perfectly safe to do so. 
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« Reply #8 on: July 31, 2012, 12:44:30 PM »
Thanks Data...I was hoping you'd concur with that! It shall be gone!! thumbsup
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« Reply #9 on: October 29, 2013, 23:27:11 PM »
Art,
  I read what you had posted and thought I'd bring up this point, Antivirus is concerned with things that will stop your computer from running, malware on the other hand is something unwanted but will not stop you from using your computer,  People do make and sell Malware software but the majority of people are concerned with the antivirus software.  I have a cousin and his computer became so sluggish he brought it to BestBuy and had it cleaned for $200.  I've used Spybot search and destroy with luck for some time.
I've used some of the best rated antivirus software and am now using Windows defender.  To each his own but this is what I believe is correct at this time, feel free to correct me if I'm wrong.
Carl2
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« Reply #10 on: October 30, 2013, 12:47:00 PM »
$200 to clean a PC of junk ?!  They saw him coming  lol
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« Reply #11 on: October 30, 2013, 13:43:32 PM »
I charge £45 for a PC clean-up and that includes driving to the customers house.
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« Reply #12 on: October 30, 2013, 13:58:37 PM »
Data does a quick dusting around the house too on his way out  lol
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« Reply #13 on: October 30, 2013, 16:30:25 PM »
Data does a quick dusting around the house too on his way out  lol

Yeah that too  lol

But I will drink all your coffee  Cheesy
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« Reply #14 on: October 30, 2013, 22:20:43 PM »
Drink all that coffee, feel free to use the bathroom.  I learned to stay from coffee when working on the car, an inch of black grease on your hands and you have to go to the bathroom because of the coffee.
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