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Can't upload avatar
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Offline Freddy Topic starter
United Kingdom WWW Administrator
Posts: 5924
Rank: Certified

Can't upload avatar


Not sure why, I'm trying to upload a new avatar, but get this :

Quote
An Error Has Occurred!
Your attachment couldn't be saved. This might happen because it took too long to upload or the file is bigger than the server will allow.

Please consult your server administrator for more information.

I've attached the image it doesn't like.


* animal.jpg (21.99 KB, 100x100 - viewed 387 times.)
Posted June 17, 2016, 00:05:06 AM Logged

Offline DaveMorton
United States WWW Global Moderator
Posts: 3413
Rank: Certified
Comfort the Disturbed! Disturb the Comfortable!

Re: Can't upload avatar


I tried to convert the file to PNG, but had the same problem. But then I tried converting it to a GIF, and was able to save the avatar that way, so try this one:


* animal_100.gif (9.97 KB, 100x100 - viewed 402 times.)
Posted June 17, 2016, 00:14:17 AM Logged
Safe, Reliable Insanity, Since 1961!

Offline DaveMorton
United States WWW Global Moderator
Posts: 3413
Rank: Certified
Comfort the Disturbed! Disturb the Comfortable!

Re: Can't upload avatar


I think that the problem is that the JPG and PNG images were too large with regard to file size. The JPG was 21kb while the PNG was 34kb

Posted June 17, 2016, 00:15:22 AM Logged
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Offline Freddy Topic starter
United Kingdom WWW Administrator
Posts: 5924
Rank: Certified

Re: Can't upload avatar


Good thinking Batman  thumbsup

Many thanks !

Posted June 17, 2016, 00:17:27 AM Logged

Offline DaveMorton
United States WWW Global Moderator
Posts: 3413
Rank: Certified
Comfort the Disturbed! Disturb the Comfortable!

Re: Can't upload avatar


No worries, Mate. I've got your back. Cheesy

Posted June 17, 2016, 00:21:33 AM Logged
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Offline Carl2
United States Posts: 3638
Rank: Certified

Re: Can't upload avatar


  I ran into the same thing when trying to upload an avatar. Good work Dave and thanks.
Carl2

Posted June 17, 2016, 00:38:40 AM Logged

Offline Data
United Kingdom Administrator
Posts: 8266
Rank: Certified

Re: Can't upload avatar


Nice avatar Freddy  Smiley

The maximum file size is 10KB

I've added the file size to the description on the up-load form in the profiles, that should help.

Now it reads:

( Maximun Size 100 X 100 / 10KB )

Posted June 17, 2016, 01:38:21 AM Logged

Offline DaveMorton
United States WWW Global Moderator
Posts: 3413
Rank: Certified
Comfort the Disturbed! Disturb the Comfortable!

Re: Can't upload avatar


So that limits the images to either GIFs, or moderately deeply compressed JPG images. Good to know Smiley

Posted June 17, 2016, 02:39:31 AM Logged
Safe, Reliable Insanity, Since 1961!

Offline Data
United Kingdom Administrator
Posts: 8266
Rank: Certified

Re: Can't upload avatar


Well not exactly Dave, as long as it's no larger than 10k it will work.

<--- My avatar is a 3.7KB .PNG

Here, the animal avatar converted to a 6.5k PNG.


* animal2.png (6.58 KB, 100x100 - viewed 348 times.)
Posted June 17, 2016, 12:08:44 PM Logged

Offline DaveMorton
United States WWW Global Moderator
Posts: 3413
Rank: Certified
Comfort the Disturbed! Disturb the Comfortable!

Re: Can't upload avatar


Oops? Forgot to mention 8 bit PNGs. Smiley

Posted June 17, 2016, 13:42:07 PM Logged
Safe, Reliable Insanity, Since 1961!
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