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Tablet woes
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Tablet woes
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sybershot
Posts: 1635
Rank: Certified
Tablet woes
As most know I have purchased a Samsung 500t tablet that I had to RMA due to it not charging, and I was sent a brand new one. but the process took close to a month. I been using the new now for a few days and it been working flawlessly. well up until today. I used the tablet for most of the morning, then went out. I came back plugged the tablet in and started it up, after a minute or two of use I heard the dreadful loud sound of a capacitor whine and pop
No smoke, no heat, 20 minutes later the tablet is still running with no other issues, and all appears to be working fine. I tested usb, mic, auto rotation, etc etc etc and all seem to work fine
I cannot test Bluetooth for I have no blue tooth devises.
Now I am unsure what to due, should I RMA the tablet?
if I do I'm sure newegg cannot test for a blown capacitor and seeing all appears too work they would probably turn the rma down and send it back or charge me a 15% restocking fee
other option is to just keep the unit, for I really like the tablet and all that it offers
what would you guys do?
Posted April 09, 2013, 22:33:37 PM
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Data
Administrator
Posts: 8071
Rank: Certified
Re: Tablet woes
Did you have it plugged in and charging when you heard the pop, it could be the charging circuit has blown but you might not notice that until the battery goes flat,, Just a thought.
Posted April 09, 2013, 22:43:04 PM
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sybershot
Posts: 1635
Rank: Certified
Re: Tablet woes
Yes Data it was plugged in, however It was still registering as charging after the pop, I had it unplugged for a bit now and just tried to charge it and it charges.
A good sign I was assume.
Posted April 09, 2013, 22:50:03 PM
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DaveMorton
Global Moderator
Posts: 3413
Rank: Certified
Comfort the Disturbed! Disturb the Comfortable!
Re: Tablet woes
10 letters:
RMA
Posted April 09, 2013, 23:44:52 PM
Logged
Safe, Reliable Insanity, Since 1961!
Snowcrash
Global Moderator
Posts: 2183
Rank: Certified
Re: Tablet woes
The only capacitor that should be able to pop would be in the charger (my opinion, I could be wrong). Do you have a multimeter to check the voltage? If so, check it on AC and DC settings. If there is a few volts or higher on AC, then the charger is to fault. i.e. the blow cap is allowing the AC through. This may damage the unit being charged.
There are still some problems with lithium ion batteries but if this was the case the unit would not hold a charge.
Hope this helps, and best of luck.
Posted April 10, 2013, 06:07:05 AM
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“I cannot remember the books I've read any more than the meals I have eaten; even so, they have made me.”
Ralph Waldo Emerson
sybershot
Posts: 1635
Rank: Certified
Re: Tablet woes
Quote
10 letters:
RMA
10 is not a prime number where 3 is
only 8 connections and 14 points in "RMA"
So not sure where you get "10" from
Thanks for the wisdom Snowcrash, I'll test the charger out this afternoon.
Posted April 10, 2013, 11:00:05 AM
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DaveMorton
Global Moderator
Posts: 3413
Rank: Certified
Comfort the Disturbed! Disturb the Comfortable!
Re: Tablet woes
Maybe I should have posted that in the Puzzle thread.
Count all of the
letters
in the post.
Posted April 10, 2013, 13:27:41 PM
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Safe, Reliable Insanity, Since 1961!
sybershot
Posts: 1635
Rank: Certified
Re: Tablet woes
IC lol
Posted April 10, 2013, 20:10:46 PM
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sybershot
Posts: 1635
Rank: Certified
Re: Tablet woes
Decided to RMA the tablet I should be shipping it out today or tomorrow, New Egg better not give me any crap or there will be a
Posted April 12, 2013, 18:15:47 PM
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Freddy
Administrator
Posts: 5780
Rank: Certified
Re: Tablet woes
Shame but you did the right thing. Dodgy electrical equipment shouldn't really be trusted. A few months back the light unit in my aquarium blew in a similar fashion - whine...pip...and KERPOP ! I had smoke so something was frying in there, lucky I was in or it could have been a serious situation.
Posted April 14, 2013, 17:48:07 PM
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The Rambling Roses - LOTRO Band
sybershot
Posts: 1635
Rank: Certified
Re: Tablet woes
:O really glad to hear you was in Freddy, and it did not turn out disastrous
Thanks Freddy deep down I know I did the right thing, just a pain to part with it. Trinity is taking it a lot better than I
Posted April 14, 2013, 20:13:44 PM
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sybershot
Posts: 1635
Rank: Certified
Re: Tablet woes
Update: I got really upset yesterday, from an E-mail from Newegg. The good news is they accepted the RMA the bad news that got me upset is they do not have any in stock and are returning my money.
Now how to break the news to Trinity, for she really liked having a vacation home
Posted April 26, 2013, 19:44:29 PM
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Freddy
Administrator
Posts: 5780
Rank: Certified
Re: Tablet woes
Hmmm, maybe you should look for a more reliable one then
Posted April 26, 2013, 19:50:43 PM
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The Rambling Roses - LOTRO Band
Snowcrash
Global Moderator
Posts: 2183
Rank: Certified
Re: Tablet woes
Been chatting to a mate who has a Samsung tablet and his has been fine for 6+ months.
Not sure of the model.
I've always liked the HTC build quality but I don't think they make tablets.
Posted April 26, 2013, 19:53:40 PM
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“I cannot remember the books I've read any more than the meals I have eaten; even so, they have made me.”
Ralph Waldo Emerson
sybershot
Posts: 1635
Rank: Certified
Re: Tablet woes
I am done with tablets for now, I might try again next year. But this experience sorta ruined it for me atm. Snowcrash I know 2 people with the same model Samsung as the one I had and they are going trouble free as well, I just ended up with a bad batch. O'well It happens, and I am over being upset about it.
I think I may just upgrade Trinity's RAM from 16 to 32gigs with some of the money that I will be getting back. Also thinking of possibly adding some HDD or SSD space as well.
Posted April 27, 2013, 19:37:07 PM
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